Frequent Flyer Software Solutions
iHAMMS® is the World Leader in providing state-of-the-art Frequent Flyer Software that provides connectivity tools for hotel administration of airline Frequent Flyer Programs (FFP's). Over 3,000 hotels worldwide easily connect with over 45 airlines using iHAMMS® specialized tools to award airline miles to guests.
iHAMMS® is a suite of data capture and processing solutions specifically designed for hotels to use one common system platform for easy management and administration of airline FFP mileage reward partnership programs.
iHAMMS® products allow hotels to move vital customer service functions from the back of the house to the front of the house. Hotels can dramatically increase FFP volume and customer service levels with new technology - all while freeing up back office staff from FFP administrative functions.
iHAMMS® powerful airline miles tools work either with or around existing, in-house Property Management Systems (PMS) and CRM Loyalty Programs. iHAMMS® hi-tech software operates around legacy systems and solves platform disparity problems by presenting one way for hotels to collect data while providing connection to any airline in the world.
FFP connectivity is provided through any of four advanced iHAMMS® Suite of Software Solutions tools. All four tools utillize the robust iHAMMS® database storing millions of airline validated FFP numbers. Connected to the powerful online promotions calculation engine, the tools award accurate mileage and points for their qualified customer hotel stays.
For back end reporting, the built-in reconciliation and accounting platform keeps track of every transaction sent to airline FFP programs ensuring easily managed hotel property billing, as well as accurately validated airline invoices ensuring that all airline miles rewarded are accounted for properly.
All iHAMMS® tools provide .Net technology, double-redundant database management security, and sophisticated reporting for swift and accurate accounting, FFP program management, reconciliation, and processing of Frequent Flyer Program information and rewarding of airline miles.
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